Terms and Conditions

Overview

These Terms & Conditions (“Terms”) govern your use of the Collected Journeys website located at www.collectedjourneys.com, including all related products, services, and content offered through the site.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.

Throughout the site, the terms “we,” “us,” and “our” refer to Collected Journeys. The terms “you” and “your” refer to the user, customer, or visitor accessing the website.

Products & Availability

We strive to present our products as accurately as possible, including descriptions, dimensions, colors, and imagery. However, slight variations may occur due to screen settings, lighting, engraving placement, or the handcrafted nature of certain pieces.

All products are subject to availability. We reserve the right to discontinue, modify, or limit quantities of any product at any time without notice.

Pricing & Payments

All prices are listed in U.S. dollars.

We reserve the right to adjust pricing, correct pricing errors, or cancel orders resulting from inaccuracies at any time without prior notice.

Payments are securely processed through trusted third-party payment providers. We do not store or have direct access to your full payment information.

To help prevent fraud and unauthorized transactions, we reserve the right to refuse, cancel, or limit any order at our discretion. In certain cases, we may request additional verification before processing high-value or suspicious orders.

Engraved & Personalized Items

Because engraved and personalized items are created specifically for you, all customized pieces are final sale and cannot be returned or exchanged unless they arrive damaged or incorrect.

Customers are responsible for reviewing all engraving details carefully before submitting an order.

Shipping & Delivery

Processing and estimated delivery times are outlined in our Shipping Policy.

Once an order has been transferred to the shipping carrier, Collected Journeys is not responsible for delays caused by the carrier, weather conditions, or other circumstances outside of our control.

For added security, certain orders may require signature confirmation upon delivery.

Returns & Exchanges

Eligible returns and exchanges are governed by our Refund & Return Policy.

Returned items must be unworn, undamaged, and returned in their original packaging within the stated return window.

We reserve the right to deny returns that do not meet our return eligibility requirements.

Intellectual Property

All content on this website, including but not limited to logos, branding, product designs, graphics, photography, text, and website content, is the property of Collected Journeys and may not be copied, reproduced, distributed, or used without prior written permission.

Unauthorized use of our intellectual property is strictly prohibited.

Prohibited Use

You may not use this website or its content:

  • For any unlawful purpose
  • To violate any applicable laws or regulations
  • To infringe upon intellectual property rights
  • To submit false or misleading information
  • To interfere with the security or functionality of the website
  • To distribute malicious code, spam, or harmful material

We reserve the right to terminate or restrict access to our services for violations of these Terms.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party platforms.

Your use of third-party services is at your own discretion and subject to their individual terms and policies.

Disclaimer of Warranties

This website and all products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted access to the website or that all information provided will always be error-free or current.

Limitation of Liability

To the fullest extent permitted by law, Collected Journeys shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product in question.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.

Any disputes arising from the use of this website or our services shall be handled exclusively in the courts located in Texas.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes become effective immediately upon posting to the website. Continued use of the website constitutes acceptance of any revised Terms.

Contact Us

For questions regarding these Terms & Conditions, please contact us at:

info@collectedjourneys.com

https://www.collectedjourneys.com/pages/contact-us

Last Updated: May 31, 2026