FAQ

Each Signature piece includes your choice of a bracelet or a necklace and five curated destination charms.

The Journey collection includes your choice of a bracelet or a necklace and one destination charm.

The Journey Collection allows you to create your own piece, beginning with one charm and adding more charms of your choice over time.

The Signature Collection is a fully curated piece, featuring five destination charms that are thoughtfully arranged and ready to wear from the moment it arrives.

Yes, select charms, like our Paris Postcard, can be engraved with a name, date, or meaningful message.

Our jewelry is crafted from stainless steel with luminous 18K gold finishes, including PVD-coated charms and gold-finished chains.

Our jewelry is crafted from high quality stainless steel and designed for durability and everyday wear. Parisian charms feature an 18K gold PVD finish for enhanced longevity, while our gold-finished stainless steel chains are thoughtfully selected to maintain their beauty with proper care.

Yes. Our jewelry is crafted from stainless steel and thoughtfully selected materials that are generally well suited for sensitive skin.

Our jewelry is designed for everyday wear, however we recommend avoiding prolonged exposure to water to help preserve the beauty and longevity of your piece. Removing your jewelry before swimming, showering, or exercising will help maintain its shine over time.

To help preserve the beauty of your jewelry, avoid prolonged exposure to water, perfumes, lotions, and oils. Remove your piece before swimming, showering, or exercising, and store it in a dry place when not in use. Gently wipe with a soft cloth after wear to help maintain its shine over time.

Signature Collection and Journey Collection pieces are presented in our signature keepsake box with velvet lining and thoughtful finishing touches.

Individual charms are carefully packaged in our velvet pouch, making them easy to gift, store, or add to a growing collection.

Currently, we ship within the United States only. We look forward to expanding internationally in the future. Subscribe to our email list to be the first to know when worldwide shipping becomes available.

Orders are typically processed within 3–5 business days. Shipping times vary depending on your location and selected shipping method.

Engraved pieces may require an additional 1–3 business days for processing before shipment.

Yes your piece is designed to grow with you. You can add charms anytime to continue your journey.

We accept returns on non-personalized items within 14 days of delivery, provided they are unworn and in original packaging. Engraved or customized pieces are final sale.

Yes! New destination collections are continuously being designed. Sign up for our newsletter to be the first to know when new charms are released.